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MrBNB owner guide

What to ask about short-term rental management fees.

By MrBNB Cyprus · Updated

A management percentage is only useful when you understand what it covers and what it is calculated on. At MrBNB Cyprus, management starts from 15% + VAT. We agree the services and fee arrangements for your property before starting.

Ask what the percentage is calculated on

Your proposal should make clear the commission percentage and its calculation basis, including how platform fees, cleaning charges and any adjustments are treated. A headline percentage alone does not tell you the final charge.

Ask for the calculation to be explained using the arrangement proposed for your home. The agreed terms, rather than a generic website example, should guide your decision.

Understand the management work

Our service can cover listing presentation, rates and availability, booking administration, guest communication, arrival arrangements, cleaning and linen coordination, property care and owner updates. The full management breakdown explains the everyday work in more detail.

Discuss whether you need the full service or a particular co-hosting arrangement. Make sure any work you will continue to handle yourself is clear.

Separate coordination from outside costs

The management percentage covers our management and coordination. Cleaning is generally charged to guests. Repairs, replacement items, supplies, professional photography and other external costs are discussed and agreed separately.

Before starting, establish who authorises work, how urgent problems are handled and how charges will be communicated. This gives both sides a practical process when something needs attention.

Bring these questions to the first conversation

Tell us about your property and we will discuss a plan around its location, condition and the support you need.

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You can change this setting here at any time. Keeping chat off does not affect our enquiry form, WhatsApp, phone or email. Turning chat off reloads the page; copy any unfinished enquiry first.

Your information

Privacy, simply.

Enquiries

MrBNB Cyprus uses the contact and property details you provide to respond to your enquiry and discuss property management with you. When you submit the enquiry form, these details are sent to Formspree, which processes and stores the submission and sends an email notification to MrBNB. See Formspree’s privacy policy.

If you choose WhatsApp or email instead, your details are included in a draft in that service. You decide whether to send it. WhatsApp and your email provider have their own privacy policies.

Optional live chat

We use Tawk.to for live chat and visitor monitoring. It loads automatically when you visit unless you have switched it off in this browser. Tawk.to may process your IP address, browser and device information, pages visited, chat messages and any contact details you provide. We use this information to answer questions and understand visits to our website. Your enquiry-form details are not automatically shared with Tawk.to.

When live chat is active, we also send Tawk.to simple interaction labels, such as a contact-link click or confirmation that an enquiry was sent. These labels contain no enquiry text, name, email, phone number or property details. They help us understand which contact options visitors use.

Tawk.to uses cookies, local storage and session storage to maintain chats and recognise returning visitors. Its visitor identifier cookie can last up to six months. Tawk.to processes data in the United States and describes its transfer safeguards and retention in its privacy policy. See also Tawk.to’s cookie information.

Your choice

You can turn live chat off or back on using “Live chat settings” below or in the footer. We remember your chosen setting on this device for up to six months using local storage, where available, including choices saved on earlier visits. Turning chat off reloads the page and stops loading the widget and visitor monitoring. It does not delete previous messages or existing Tawk.to cookies; you can clear stored cookies and site data in your browser. The enquiry form, WhatsApp, phone and email remain available without live chat.

Questions and requests

For questions about your information, retention, or requests for access, correction or deletion, contact info@mrbnb.com.cy. You can also raise a concern with the Cyprus Commissioner for Personal Data Protection.

Last updated: 15 October 2026.